Can I refer myself for therapy?
Yes: We accept referrals from General Practitioners (GP’s), psychiatrists, other healthcare professionals, insurance companies, employers, etc., as well as directly from individual members of the public.
Will what I tell you be kept confidential?
All information given will be kept confidential to the practice with the following exceptions. We would like to advise your GP that we are working with you so would aim to agree with you what details we can share with them, and will ask you for their contact details at your first appointment. If you are under the care of another healthcare professional (e.g., psychiatrist) for mental health issues it is likely to be helpful for us to have some communication with them to ensure you have the most effective and safest care so we will again agree with you what information you are happy for us to share with them and who else it may be relevant for us to contact. If we identify that you or another individual is at risk of harm then we are obliged, professionally, to act on this and inform the relevant authorities. We would aim to advise you we were going to take this action whenever possible. Finally, we are all required to have regular clinical supervision to ensure safe and effective practice so may share some information about your difficulties – in a personally non-identifiable form if the supervisor is not another member of the practice – with a named supervisor. You are welcome to request details about our supervisory arrangements at any time. All data we keep about you will be safely and securely stored and we will not disclose any information unnecessarily as we adhere to national Data Protection policies (we are registered with the government’s Information Commissioner’s Office).
How much can I expect to pay and how do I pay?
Fees are dependent on a number of factors including the type of therapeutic input offered and which psychological therapist you see so please contact us to discuss your individual needs and we can advise you accordingly. Fees for supervision again depend on the model of therapy and format of supervision. For consultation and training we have a set rate of fees for direct input, preparation and administrative costs which is available on request. Payment will be made at the end of each session, or other activity. Payment can be in the form of cheques, cash or electronically.
Can I claim from my private medical insurance company
We are registered as “Recognised Providers” with a number of insurance companies, e.g., BUPA, so please check with us first to see if we have already been recognised by your insurer. You will need to be issued with a pre-authorisation reference from your insurer before we can claim any fees back from them, so please discuss your intent to seek therapy with them before attending an appointment with us otherwise you are likely to be liable for the fee. Please note that most insurance companies place a cap on the number of sessions they will commit to fund in the first instance (typically 4-6).
How do I know if I need to see a psychologist?
It maybe that your GP or other medical or legal professional involved in your care suggests that you require psychological help or that you are finding managing your emotional difficulties a problem day to day. An assessment with a Psychologist can help clarify whether therapy or counselling may be beneficial to help overcome these difficulties.
What happens at a psychology consultation?
During the initial psychology consultation with you will be asked some questions about your difficulties, how they are impacting upon your life, and when they started. You may also be requested to complete some questionnaires assessing your mood. A psychological formulation of your difficulties and psychology treatment options will then be provided. Depending upon your difficulties and the impact they are having on you therapy may be short-term (e.g. 4 to 6 sessions) medium-term (8 to 16 sessions) or more longer term (16 or more sessions). The Psychologist will also help evaluate the progress of therapy to ensure that treatment is benefiting your particular needs.
What issues can a psychologist help me with?
A Psychologist is trained to help people manage various emotional difficulties including:-
Anxiety, Depression, Trauma, Family problems, Confidence issues, Self-esteem problems, Anger, Stress, Bereavement, and difficulties emanating from living with a chronic health problem such diabetes or cancer. Please contact us and we can advise you as to whether our service will be able to offer you the psychological treatment which will assist you with your difficulties.
What kinds of people seek a psychologist?
There is no one specific person that will seek a Psychologist’s support. Psychologists treat people from various backgrounds, cultures, and values who are experiencing psychological difficulties.
How do I start with a psychologist?
After an initial assessment which will be one or two sessions the psychologist will provide you with treatment options if applicable and will meet with you weekly, fortnightly, or monthly depending on the nature of your psychological difficulties, your availability, and your goal of resolving the psychological distress.
How long should I expect to have to continue psychology?
This depends greatly on what the difficulties are and how motivated you are to resolve your psychological distress. With the help of the psychologist therapeutic gains can be seen within six sessions for mild to moderate distress to up to 24 sessions for longer term complex problems.
How do I know which approach is most suited to me?
The therapeutic approach suitable to assist you with your difficulties will depend upon what problems are discussed at the assessment and the formulation your psychologist shares with you. Then a suitable treatment plan will be devised which will take into consideration your particular needs.
Can a psychologist prescribe medication if I need it?
Medication is sometimes used in conjunction with psychological therapies. Sometimes combined treatment is better than either alone. Both psychotherapy and medication appear to act by altering brain functioning. With some disorders, various forms of psychotherapy can help you to remain on medication and follow other elements of the treatment plan. Psychologists do not prescribe, advice or comment on medication, but may recommend that you seek medical advice from your GP or another medical consultant, if they feel that medication may help.
Can I speak to a psychologist before my appointment?
It is usually beneficial to discuss psychological difficulties at the appointment rather than before the appointment as it will provide you with the opportunity to work on resolving these difficulties with your psychologist.
Will my psychologist be available for me in a crisis?
Psychologists do not usually operate a service for mental health or medical emergencies. In an emergency please contact 111, your GP, any mental health professionals who may be involved in your care or the Accidents and Emergency Department of your local Hospital or NHS Trust.
Why do I have to pay for missed/cancelled therapy sessions?
In unforeseen circumstances payments for missed or cancelled sessions may not be imposed. However if 48 hours notice is not provided informing the service that you wish to cancel or miss the therapy session than yourself or your medical insurance company is liable for missed or cancelled sessions. This is due to costs of the service such as hire of room and possible other people who could have attended the missed/cancelled appointment.
How can I pay for a therapy session?
Payment for therapy sessions can be made by either by cash or cheque. If your medical insurance company is paying for treatment please check your cover as you will be liable for any outstanding payments which are not reimbursed by your medical insurance company.
Do you offer concessions, discounts or low-cost therapy?
As a private psychology service we tend to have a fixed fee rate. We will however discuss your individual circumstances and offer a fee which would be acceptable to both parties.
Can I refer someone for psychology?
We accept referrals from GPs, other medical professionals, legal professionals, occupational health services, and from people who wish to self-refer.